After-Sales & Warranty Policy

Coverage
We support after-sales service for verified quality issues (e.g., manufacturing defects) reported within a reasonable period after delivery.

How to Request Support
Please contact us with:

• order number,
• clear photos/videos of the issue,
• a brief description (when/how it happened).

Resolution Options
Depending on the situation, we may offer one of the following:

• replacement parts or replacement (if available),
• partial refund,
• full refund (when applicable).

Not Covered
After-sales support may not apply to:

• normal wear and tear,
• damage caused by improper use, accidents, or unauthorized repairs,
• size/fit preference issues (not a quality defect),
• minor variations that do not affect normal wear (see disclaimer below).

Processing Time
After we receive your information, we typically respond within 24–48 hours on business days.